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Restricted Access

Restricted access Restricted Access in RigFlow is a feature designed to control the visibility of sensitive operational data, ensuring that only authorized personnel can access or modify content. This is particularly useful in situations requiring confidentiality, such as exploration wells, where data exposure could impact financial markets.

How it looks

Screenshot_2025-02-21_at_09_41_22.png

Restricted Access is visible throughout RigFlow and is indicated with a Restricted access RESTRICTED label in areas where content is restricted, for example in the Operation Log.

Note

Restricted content cannot be exported from the Export app.

  1. Restricted plan: When a plan is restricted, it will not display its status or title. Users can click on the plan row to request access. You can read more about how to use it on Request access to a restricted plan.

  2. Restricted step: If a plan is restricted, all associated steps will also be restricted, displaying the Restricted access RESTRICTED label.

Step-by-Step instructions

Request access to a restricted plan

Note

A team lead within RigBridge will review and approve the access request.

If you need access to a restricted plan, follow these steps:

  1. Open the Plan Overview app Plan Overview.

  2. Locate the restricted plan, which will be marked as Restricted access RESTRICTED.

  3. Click on any restricted content to open the Request Access modal window.

    Request access modal
  4. (Optional) Add a reason for your access request.

  5. Click REQUEST to submit your access request.

What happens next?
  • A button labeled Access Request Pending appears on the plan row while your request is being reviewed.

    Restricted access plan row
  • You will receive an email notification if access is granted, and the plan will change to show all content.

Cancel an Access Request

If you no longer need access to a restricted plan that you previously requested, you can cancel your request by following these steps:

  1. Open the Plan Overview app Plan Overview.

  2. Locate the restricted plan with a Access Request Pending button.

    Restricted access plan row
  3. Click Access Request Pending to open the Access Request Pending modal.

  4. Click CANCEL REQUEST to withdraw your request.

    Restricted access pending modal
What happens next?
  • Your request for access is removed.

  • The plan remains restricted unless access is granted in the future.

Tips & tricks

  • Access requests are only available at the plan level within RigFlow.

  • Requests must be made through the Plan Overview app - steps under a restricted plan remain inaccessible unless access to the entire plan is granted.